
There is an automated message from aMember Pro script.
             
Your customer %user.login% "%user.name_f% %user.name_l%" <%user.email%> 
recently changed his subscription to new payment plan. aMember has done 
calculations and it is necessary to refund amount of money to the customer.
            
Unfortunaetly, the payment system does not allow to process refunds
automatically.
Please process refund manually via payment system control panel:

   Payment System:         %invoice.paysys_id%
   Last Payment Reference: %subscr_id%
   Amount to refund:       %refund_amount% %invoice.currency%
   aMember Invoice Id:     %invoice.public_id%
   
--
Best Regards,
%site_title%
%root_url%
        